How to setup and use PPPoE internet connections in Windows 10

Many Internet Service Providers (ISPs) from around the world offer their internet services to residential users through Point-to-Point Protocol over Ethernet or PPPoE connections. In order to be able to use such internet connections, the ISP usually gives you a unique username and password that you must use to connect to their network. In this tutorial we're going to show you all the steps you need to take in order to properly configure your Windows 10 device to connect to the internet through PPPoE .

How to launch the "Connect to the Internet" wizard

To be able to setup a PPPoE connection in Windows 10, you will first have to launch the "Connect to the Internet" wizard. To begin, launch Settings. There are quite a few way to do it, and you can find them all in this article: 9 Ways to open the Settings app in Windows 10. If you're in a hurry and don't have time to read that article, a quick way to open the Settings app in Windows 10 is to click or tap on its shortcut from the Start Menu.

Inside Settings , head to the Network & Internet section.

Then, select Dial-up from the list of options on the left.

On the right side of the window, click or tap on the " Set up a new connection" link from the Dial-up section.

The "Set Up a Connection or Network" wizard opens.

There is also another way of opening the "Connect to the Internet" wizard: by using the Control Panel. Open the Control Panel by following one of the methods we described here: 8 Ways to start the Control Panel in Windows 10. Then, open Network and Internet , and click or tap on the Network and Sharing Center.

Here, click or tap on the " Set up a new connection or network" link, from the " Change your networking settings" section.

Regardless of the method you chose to launch the " Connect to the Internet" wizard, the following steps you'll have to take are the same. Here's what you have to do:

How to setup a PPPoE internet network connection in Windows 10

From the list of available connection options, select " Connect to the Internet" , and click or tap the Next button.

In the " Connect to the Internet" window, click or tap on Broadband (PPPoE).

We've now arrived at the place where you provide the settings of your PPPoE connection. The most important things to do are to type the User name and Password given to you by your ISP.

You'll also find some additional options that you can change:

  • You can check the " Show characters" option if you want to see your password, to be sure that you typed it correctly.
  • If you don't want your Windows 10 computer to ask you for your password each time you connect to the internet, you can set it to " Remember this password".
  • By default, Windows 10 gives your PPPoE connections the name Broadband Connection. However, if you'd like to use another name, enter the one you want in the Connection name text field.
  • Finally, if you want your newly set PPPoE connection to be available for all the people who have access to your computer, check the last option that says: " Allow other people to use this connection". However, note that, in order to be able to enable this option, you'll need to have administrative rights.

Once you've made all the settings, click or tap on Connect to initiate the PPPoE connection .

The wizard will go through a few steps, like verifying your username and password and testing your internet connection.

If everything worked well, the wizard will notify you that now "The connection to the Internet is ready to use".

Next, if you click or tap on the " Browse the Internet now" , Windows 10 will open your default browser and you can start surfing the web. The other option you have is to simply close the wizard. The PPPoE connection is now up and running, so you can go ahead and use any web browser, or any app or program that needs Internet access.

How to connect to a PPPoE internet connection in Windows 10

Now that you've set up your PPPoE network connection, you can use it anytime you want to access the internet. But there is a catch: to be able to use it, you will need to connect to it each time you need it. Here's how to do that:

Click or tap on the Network icon from the notification area on your taskbar, and then click or tap on the PPPoE connection you want to connect to. If you didn't change its default name, the connection should be called Broadband Connection.

The previous action will trigger the launch of the Settings app and take you to the Dial-up section. In here, click or tap on your PPPoE connection, found on the right side of the window.

To initiate the PPPoE connection, click or tap on Connect.

If you asked Windows 10 to remember your PPPoE connection credentials when you've set the connection, then your computer will automatically connect to the internet. However, if you did not make that selection, you will now have to enter the username and password for the PPPoE connection.

Either way, once your Windows 10 computer is connected, you'll be brought back to the Network & Internet section of the Settings app. Here, you can see the Connected message displayed under your PPPoE connection.

How to disconnect from a PPPoE internet connection in Windows 10

To disconnect from a running PPPoE connection in Windows 10, you'll have to follow the exact same steps we've shown in the previous section of this tutorial. That means you'll have to click or tap on the Networks icon from your taskbar, and then click or tap on your PPPoE connection. And finally, once you've reached the Dial-up options, instead of pressing the Connect button, you will need to click or tap on Disconnect.

There are no other steps involved in this process. Once you've pressed Disconnect , Windows 10 will simply close the connection.

How to delete a PPPoE connection from Windows 10

At some point you might decide to completely remove a PPPoE connection you've set up on your Windows 10 computer. To do that, open the Settings app, then go to the Network & Internet section and head to your Dial-up options.

Here, if needed, disconnect from your PPPoE connection, and then click or tap on the Remove button.

Windows 10 will notify you that "If you remove this VPN connection, you'll need to set it up again to reconnect". As you might have noticed, there's a small typo in Windows 10's message: it says VPN, but in fact you'll be removing your PPPoE broadband connection. :)

If you're sure that you want to continue, click or tap on Remove and the PPPoE connection will be permanently deleted.


As you've seen in this guide, setting up, using and removing PPPoE broadband connections in Windows 10 are all easy things to do. However, we must admit that we would've liked it better if all the connecting and disconnecting could be done straight from the Networks popup on the taskbar. Having to go through the Settings app to do that seems an unnecessary annoyance in our opinion. What do you think?