How to reset apps in Windows 10, so that they start working again

Sometimes, things break or no longer work well, for no apparent reason. That can happen to Windows 10 apps as well, not only to the operating system. But don't worry, there is more than just one way to make your apps behave, and one of them is to reset installed apps to their default state. Although you will lose your preferences and sign-in details from the app that causes you problems, resetting it can be helpful in certain situations. In this tutorial, we will show how easy it is to reset an app from the Windows Store , in Windows 10:

NOTE: The screenshots used in this article are from Windows 10 with Anniversary Update. Windows 10 Anniversary Update will be available for free, to all Windows 10 users, as of August 2, 2016.

Why would you want to reset an app in Windows 10?

That's a good question and the answer is quite simple: things don't always work as they should! And that's true for apps in Windows 10 too. Although there are more apps developed every day, that doesn't mean that they are also bug free and that they won't begin acting in mysterious ways at some point in the future. When that happens, a quick way to repair a misbehaving app is to reset it. Resetting an app in Windows 10 means that it will be brought to its initial state and settings, acting like it did when it was first installed on your devices. It's a similar process to that of uninstalling and reinstalling the app, but it is done automatically and much faster.

One important thing that you should keep in mind is that we are referring to modern apps that are distributed through the Windows Store. We are not talking here about desktop apps.

How to reset an app in Windows 10

Start by opening the Settings app. A quick way to do that to click or tap on its shortcut from the Start Menu.

Inside Settings , click or tap on System.

On the left side of the window, click or tap on Apps & features.

After a short while, on its right side, the Settings app will display all the apps and programs you have installed on your Windows 10 computer or device. Scroll until you find the app that you want to reset. We will use as example the Mail and Calendar app that's installed by default on any Windows 10 device.

Once you've located the app that you want to reset, click or tap on it and then on the link called Advanced options.

The Settings app will now load the Advanced options of the selected app. Inside the first section - Storage usage and app reset - you see a few details about the size and the data used by the app, alongside a button called Reset.

Windows 10 also tells you that "If this app isn't working right, reset it". If you still want to do it, click or tap Reset.

You will get a warning about the fact that, if you reset the app, Windows 10 "will permanently delete the app's data on this device, including your preferences and sign-in details". You'll have to confirm the fact that you acknowledge this by clicking or tapping the Reset button again.

One second later and the Settings app will tell you that the app has been reset.

Now your app is clean and smooth as a baby's bottom! :)

The next time you launch that app, you will have to configure it again from scratch, just like we had to do for the Mail and Calendar app that we reset.


When things go bad and there's no easy way of telling why an app doesn't work as it should, Windows 10 offers you an easy way to start over. Simply reset that app and see if things get better. If it still doesn't want to work, or if you have any other question, write us a comment below.