Fix “Hmm We Can’t Reach This Page” Error in Microsoft Edge

The “Hmmm… we can’t reach this page” error in Microsoft Edge appears when the browser fails to load a website. This usually happens due to network issues, DNS problems, corrupted browser data, or incorrect Edge settings rather than the website being permanently down.

This guide explains why this error appears in Microsoft Edge and how to fix it using simple and advanced solutions.

What Does “We Can’t Reach This Page” Mean

This error means Microsoft Edge cannot establish a connection to the website’s server. The problem may be temporary or caused by your network, browser configuration, or security software.

It does not always mean the website is offline.

Common Causes of the Edge Error

The most common reasons include:

• Internet connection issues
• Incorrect DNS configuration
• Corrupted Edge cache or cookies
• VPN or proxy interference
• Firewall or antivirus blocking the connection
• Browser extensions causing conflicts
• Outdated Edge version

Identifying the cause helps apply the right fix.

Quick Checks Before Troubleshooting

Before making changes, try these quick checks:

• Refresh the page
• Try opening the website in another browser
• Check if other websites load normally
• Restart your router and PC

If the site opens elsewhere, the issue is likely Edge-related.

Fix “We Can’t Reach This Page” in Microsoft Edge

Try the following fixes in order.

Restart Microsoft Edge

Close Edge completely and reopen it. This resolves temporary browser glitches.

Clear Edge Cache and Cookies

Steps:

1. Open Edge
2. Go to Settings
3. Select Privacy, search, and services
4. Click Clear browsing data
5. Select Cached images and files and Cookies
6. Click Clear now

Restart Edge and try again.

Disable VPN or Proxy

VPNs and proxies often block connections.

Steps:

1. Open Settings
2. Go to Network & internet
3. Select VPN or Proxy
4. Turn them off temporarily

Reload the website.

Change DNS Server

Using a public DNS can fix connectivity issues.

Steps:

1. Open Network settings
2. Change DNS to a public provider
3. Use preferred DNS: 8.8.8.8
4. Use alternate DNS: 8.8.4.4

Restart your browser afterward.

Reset Network and DNS Settings

If the problem persists, reset network settings.

Steps:

1. Open Command Prompt as administrator
2. Run these commands one by one:

• ipconfig /flushdns
• ipconfig /release
• ipconfig /renew
• netsh int ip reset

Restart your PC after running the commands.

Fix Edge Settings and Extensions

Extensions or experimental settings may cause the error.

Disable Edge Extensions

Steps:

1. Open Edge
2. Go to Extensions
3. Disable all extensions
4. Restart Edge

Re-enable extensions one by one to find the culprit.

Reset Edge Settings

Steps:

1. Open Edge Settings
2. Go to Reset settings
3. Select Restore settings to their default values

This keeps bookmarks and passwords intact.

Disable Edge Flags (If Enabled)

If you enabled experimental features, reset them.

Steps:

1. Type edge://flags in the address bar
2. Click Reset all
3. Restart Edge

When the Problem Is Not Your PC

Sometimes the issue is external.

Possible reasons:

• Website server is down
• Website blocks your region or IP
• Temporary hosting issues

You can check site status using online website status tools.

Final Thoughts

The “Hmmm… we can’t reach this page” error in Microsoft Edge is usually caused by network or browser-related issues rather than the website itself. Clearing cache, disabling VPNs or extensions, resetting DNS, and restoring Edge settings resolve the problem in most cases.

If the error persists across all browsers, the issue is likely with your network or the website’s server.

FAQs

Does this error mean the website is blocked
Not always. It usually indicates a connection issue.

Can antivirus cause this error
Yes, some antivirus or firewall settings may block connections.

Does resetting Edge delete my data
No, bookmarks and saved passwords remain.

Should I reinstall Edge
Only if all other fixes fail.