How to use and change the quick responses available on Android smartphones

A quick response is a short SMS that you can send when rejecting a call on your Android smartphone. They are generic text messages that let people know why you can't answer right now and what you wish them to do, like call you later or send you a text instead. The Android operating system offers four default quick responses which you can customize to your liking. Here's how to view and edit the quick response text messages that are available in Android:

NOTE: This guide applies to Android 7 Nougat and Android 6 Marshmallow. The procedure is similar on all Android powered devices, so you should be set even if you're running a different version on Android on your device. Our guide was created using a Google Nexus 6P smartphone, with a clean distribution of Android 7 Nougat.

How to use quick responses on Android smartphones?

When someone calls you on your Android smartphones, you see the incoming call screen. If you tap the Phone icon on the screen, you can swipe it into three directions:

  • Up, for rejecting the call and sending a quick response through an SMS. You have to pick one of the available quick responses.
  • Right, for answering the call
  • Left, for rejecting the call without sending a quick response

When you swipe the Phone icon upwards, you can send one of four quick responses, by tapping on the response that you want to send:

  • Can't talk now. What's up?
  • I'll call you right back.
  • I'll call you later.
  • Can't talk now. Call me later?

You also have the option to write your own message, if you have the time to do that.

How to change the default quick responses in Android

Why sending a quick response to someone when you can't answer their call is useful, the default quick responses from Android are not that useful and I always prefer to customize them and create my own responses.

If you want to customize them, first open the Phone app by tapping its icon on the Home screen or in the Apps drawer.

In the Phone app, tap the three dots on the upper-right corner of the app window.

A menu is shown with several options. Tap on Settings.

In the list of settings, tap Quick responses.

Now you see the list with the four quick responses that are available in Android. You can customize any of them by tapping on them.

When you tap on a quick response, you can edit it and change it to any text you wish. When done customizing it, tap OK.

Repeat the process for the all the quick responses that you want to customize. When done, close the Phone app.


Now that you know how to customize the quick responses that you can send when you reject a call, through SMS messages, change the default responses to some which are more useful to you. If you have any questions or problems, don't hesitate to leave a comment below.