SpaceX Offers Free Replacements for First-Generation Starlink Routers

SpaceX has started offering free replacement routers to Starlink customers who still use first-generation hardware. The company is winding down software support for its earliest router models and wants users on newer gear.

Software support for Gen 1 routers is ending

SpaceX has told customers that first-generation Starlink routers will stop receiving software and security updates. These early units shipped around 2020 and now sit at the end of life.

If you keep the older router, you may run into weaker performance, compatibility issues, or security risks over time. SpaceX says it wants to improve network reliability and security as the service evolves.

Free replacement with Starlink Router Mini

SpaceX is offering eligible customers a free replacement called the Starlink Router Mini. The company does not charge for the hardware, and customers do not need to return the older router.

The Router Mini adds Wi-Fi 6 support, improved device handling, and stronger wireless performance compared to the original router’s Wi-Fi 5 setup. It also supports mesh networking, so users can extend coverage more easily when needed.

Who qualifies for the free upgrade

SpaceX is sending eligibility notices by email. Customers usually qualify when they actively use a first-generation Starlink router as their main router.

Some users who run a third-party router may not get the offer, since the Gen 1 router does not handle daily traffic. In some cases, reconnecting and using the original router may help the system re-check eligibility.

What happens if you keep the old router

You can keep using the first-generation router, but it will run without future updates. Over time, that can lead to reduced performance and weaker compatibility as Starlink adds features and changes network behavior.

SpaceX recommends the free upgrade to avoid future issues, especially for users who rely on Starlink as their primary home internet connection.

Why SpaceX is doing this now

SpaceX is standardizing customer hardware while it scales the Starlink network. The company is also positioning this swap as a thank-you to early adopters, since it covers the replacement cost instead of selling new hardware to legacy users.

The rollout appears to happen in waves, so some customers may see the email later than others. If you still use a first-generation router, keep an eye on your Starlink account email for the replacement message.