How to Log In to Your Staples Account Step-by-Step

Logging in at Staples is straightforward, but there are a few different portals (consumer, Rewards, business, and Print & Marketing). Follow the quick steps below.

Before you start

• Have your account email and password ready.
• Know which portal you need: Staples.com (shopping + Rewards), Staples Business (B2B), or Print & Marketing.

1) Sign in to your Staples.com account

1. Open staples.com and select Sign In in the top right.
2. Enter your email and password, then choose Sign In.
3. If prompted, complete 2-step verification.
4. To see points and coupons, open Account → Rewards.

Pro tip: If you created your account in-store, choose Forgot Password and set a password before your first online sign-in.

2) Sign in to Staples Business (B2B)

1. From the sign-in page, choose Business or Work Account.
2. Enter your work email and company credentials.
3. Pick the correct delivery account or cost center if your company uses them.

Note: Consumer and Business accounts are separate. If your email isn’t recognized here, you likely need the consumer portal.

3) Sign in to Print & Marketing services

1. Navigate to the Print & Marketing section from the main site.
2. Select Sign In and use your Staples credentials.
3. Access My Projects to reorder or approve prints.

Pro tip: If you don’t see existing projects, you may have used a different email at the print counter.

If you can’t log in

• Wrong password: Use Forgot Password, then check your inbox and spam for the reset email.
• Account not found: Try the other portal (consumer vs business) or any alternate email you may have used at checkout.
• Locked account: Wait 15 minutes, then reset your password before trying again.
• 2FA issues: Confirm your phone number or switch to backup email verification if available.
• Checkout only account: Create a password to finish setting up your online profile.

FAQs

Where do I see Rewards? After signing in on Staples.com, go to Account → Rewards to view points, bonuses, and coupons.
Can I merge accounts? Customer support can help consolidate duplicate consumer accounts that share your info.
Business vs consumer discounts? Business pricing appears only when signed into your company’s work account.

Summary

1. Choose the correct portal: Staples.com, Business, or Print & Marketing.
2. Enter email + password, complete 2FA if asked.
3. Access Rewards via Account → Rewards or projects via My Projects.
4. Use Forgot Password or try the other portal if your email isn’t recognized.

Conclusion

Pick the right portal, sign in with your email and password, and head to the section you need — Rewards, Business ordering, or Print projects. If anything fails, reset the password, verify 2FA, and double-check you’re on the correct portal.