LG Will Let Users Remove Microsoft Copilot From its Smart TVs After Backlash

LG has confirmed it will allow users to remove the Microsoft Copilot shortcut from its smart TVs after widespread criticism over a recent webOS update.

The change follows complaints from users who found the Copilot tile added to their home screens without a clear option to delete it.

User backlash over non-removable Copilot tile

The controversy started after an LG webOS update placed a Microsoft Copilot icon directly on the TV home screen. Users reported they could only hide the tile, not remove it entirely.

The issue gained traction online, especially on Reddit, where a post criticizing the forced shortcut received tens of thousands of upvotes. Many users compared the move to preinstalled bloatware and argued it reduced control over devices they already owned.

LG clarifies Copilot integration

LG responded by explaining that Copilot was not a native app installed on the TV. Instead, the tile acted as a shortcut that launched a web-based Copilot experience through the TV’s browser.

Despite this clarification, users continued to push back, saying the distinction mattered less than the lack of choice. LG acknowledged the feedback and confirmed it would change how the feature works.

Deletion option coming in a future update

LG now says a future software update will let users fully remove the Microsoft Copilot shortcut from their TV home screens.

The company emphasized that Copilot does not activate microphones or collect voice data without explicit user permission. LG added that giving users control over visible features remains a priority.

LG has not shared an exact rollout date for the update.

Why this matters for smart TV users

This situation highlights growing resistance to default AI integrations on consumer devices. As companies expand partnerships around AI assistants like Microsoft Copilot, users increasingly expect clear opt-out options.

LG’s response suggests manufacturers may need to balance AI features with stronger customization and user choice to avoid similar backlash in the future.