A Canadian buyer who ordered a used GeForce RTX 5090 reportedly received a graphics card with its entire PCB removed, leaving behind little more than the cooler assembly.
The buyer paid around CAD $4,500, which works out to roughly $3,159 USD, for the used RTX 5090. Because high end graphics cards remain expensive, used and open box listings can look attractive to buyers trying to avoid paying even higher prices for new models.
This purchase went very differently.
The buyer recorded the entire unboxing process and later shared the footage online. At first, he believed the GPU chip itself was missing. After other people examined the images, it became clear that the problem was much larger. The complete PCB, including the GPU, memory, power circuitry and other components normally mounted to it, had been removed.
Only the cooling hardware remained.
The Card Came From Amazon Canada's Used Inventory
The listing showed the seller as Warehouse Deals, which initially led some people to assume that the graphics card had been purchased from an independent marketplace seller.
That does not appear to be the case.
Warehouse Deals is associated with Amazon Canada's own used and open box inventory system, which is now presented under Amazon Resale. The program handles products that have been returned or otherwise sold as used inventory.
Amazon says products in this category go through checks covering their physical and functional condition, including whether important components are missing.
A graphics card without its PCB should therefore have been easy to identify during a detailed inspection.
| Detail | Information |
|---|---|
| Product ordered | GeForce RTX 5090 |
| Condition | Used or open box |
| Purchase price | Around CAD $4,500 |
| Approximate USD value | $3,159 |
| Seller listing | Warehouse Deals |
| Actual condition | Entire PCB missing |
| Remaining hardware | Mainly cooler assembly |
| Buyer evidence | Full unboxing recorded |
How the RTX 5090 reached the used inventory system in this condition is not known.
One possible explanation is that a previous buyer removed the valuable PCB and returned the remaining cooler assembly. However, there is no confirmed evidence showing who removed the hardware or when it happened.
The important issue is that the card reportedly returned to sale despite missing the most important part of the product.
Recording Expensive Hardware Deliveries Can Help
The buyer says the package was returned after the problem was discovered.
The incident also shows why documenting expensive hardware deliveries can be useful. Recording an uninterrupted video from the moment the package is opened can provide clear evidence if the contents are missing, damaged or different from what was ordered.
This becomes particularly important with graphics cards such as the RTX 5090, where individual products can cost several thousand dollars.
It is also worth checking the condition of the package before opening it. Damage, unusual seals or signs that the packaging has previously been opened can sometimes provide an early warning.
In this case, the missing PCB was especially obvious after the cooler was inspected. The exposed cooling block showed that there was no circuit board attached where the GPU hardware should have been.
Used graphics cards can still offer good value, but expensive open box purchases carry additional risk when products have already passed through another customer's hands.
The buyer's decision to record the full unboxing may prove particularly useful if questions arise during the refund process. With the complete event documented, there is a clearer record showing what was inside the package when it arrived.
Clarify what the buyer receivedRemove unsupported Amazon inspection claims
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