Josil, I think you’ve got a good point there. I wrote software manuals years ago, and translating programmer-ese into English led me to the same conclusion. 🙂
After many, many years of working with MS products I’ve concluded that their software designers unconsciously generate code which makes difficult operations easy and simple operations difficult.
I thought the same thing about Windows Help for a long time, and in previous versions it was so non-helpful that I refused to use it. However, the current edition has come a long, long way. It’s not as good as a Google search, but for getting quick instructions on how to do things it’s really good.
As I said in the review, play around with it. It’s not cast in stone, it adds to its database and adapts to your needs.
Windows help may currently be more helpful than previously, but it is still “by Geeks – for Geeks” and is of very, very little value to the user who needs help.
5 Responses to “How To Get Help Using The Windows Help And Support Application”
Windows Help and Support does not start anymore. How may I make it start again?
Josil, I think you’ve got a good point there. I wrote software manuals years ago, and translating programmer-ese into English led me to the same conclusion. 🙂
After many, many years of working with MS products I’ve concluded that their software designers unconsciously generate code which makes difficult operations easy and simple operations difficult.
I thought the same thing about Windows Help for a long time, and in previous versions it was so non-helpful that I refused to use it. However, the current edition has come a long, long way. It’s not as good as a Google search, but for getting quick instructions on how to do things it’s really good.
As I said in the review, play around with it. It’s not cast in stone, it adds to its database and adapts to your needs.
Windows help may currently be more helpful than previously, but it is still “by Geeks – for Geeks” and is of very, very little value to the user who needs help.