I am trying to understand how to adjust my touchpad because it constantly zooms in and out, causes the cursor to jump to different places, and opens various unwanted dialogs and windows, when I only want it to move the cursor and NOTHING ELSE. Your instructions say this:
“In order to avoid this, Windows 10 allows you to set your touchpad to use a Short delay, Medium delay or a Long delay. Of course, if you don’t want to use this feature, you can also disable it by selecting No delay (always on).”
I cannot understand that. First, what does “in order to avoid this” refer to? Avoid what? Second, what does “use this feature” refer to? What feature? Third, my setting is on MEDIUM DELAY, but I do not know what how delay affects anything, so I don’t know whether I need longer delay or shorter delay, or no delay. Or maybe delay will not help my problem(s) at all. This computer is virtually unusable with Windows 10.
I am having the exact same problems! Also, my laptop screen keeps “flipping” from landscape to portrait, and the cursor is so eratic at that point it is nearly impossible to get it changed back to landscape. It is happening several times a day.
I am having the exact same issues and am ready to throw this surface pro 4 out the window. Many people are having a number of similar issues and the windows 10 options don’t do a great deal to correct them. The touchpad is just too twitchy. One thing is not mentioned, but it seems to me to be one of the main culprits in causing my grief. At the bottom of the touchpad are the left and right mouse buttons (buried under the pad). When you touch these areas to do a click, like to call up a right click menu, that area of the touchpad is part of the active surface to control the cursor position. If you are not EXTREMELY careful not to slide your thumb on that touchpad area, the cursor moves. If you have your mouse on high sensitivity and your screen on high resolution the level of frustration to not select the wrong thing is INSANE. As an example, I created a folder and had to rename it. I right clicked to get to the rename option, but when I tried to click rename (very carefully I might add), the selection instead clicked on delete and I deleted that directory. The directory was empty, so no big deal, but it happened so fast, I couldn’t even figure out what I just did. Making that area of the mouse pad active is just plain stupid and serves no other purpose than to frustrate. I have a Toshiba ultrahigh with a much smaller touchpad and real buttons. I can use my computer with the limited size touchpad. I can almost not deal with the difficulty of the surface pro touchpad. No one comments on this, instead looking for some way to correct things using settings. I believe this is a surface pro design flaw! BTW, turn your sensitivity DOWN to make the pad a bit more usable. I also made my cursor bigger and made my resolution a bit lower and now my thumb moving the cursor off where I want it to be is tolerable vs. intolerable. One final thing. A bunch of folks complain about the touchpad simply making the cursor completely jump around. I saw this myself in of all places the Microsoft store here in Chicago. That jittery thing is another issue and something Microsoft has to resolve because it makes for a touchpad experience that is just plain broken. Sorry if I sound frazzled, but I really wanted to like this machine!
Nanci
8 years ago
I installed Windows 10. I had numerous problems that it took me over a month to repair but I have one remaining that I cannot fix. When I tap my touch pad in the upper right corner the current screen is minimized. When I tap in the lower right corner the screen closes. This is driving me crazy. How can I stop this? I cannot find a reference to it anywhere.
Brad Henderson
8 years ago
My laptop has a touchpad. I use a mouse to do all of my pointing. I had windows 7, and the touchpad was disabled, and all was well. Ever since I updated to windows 10, I can’t type a message for anything without the stupid track pad causing all kinds of havoc. All I want to do is disable the track pad, but since it’s apparently not a precision trackpad, it seems I don’t have that option. Anyone know how to simply turn it OFF?
Hi I don’t know a technical answer to your problem but an old school fix is to tape a credit type card over the track pad then you can type without problems the woman in my old office did this all the time and used a mouse when needed hope this helps
sdkluber
8 years ago
Ok, so here’s my deal. I like the pinch zoom but don’t like the “starting zone” that defines from which part of the touchpad the multifinger gestures (like pinch zoom) begin (HP Envy, W-10, Synaptics ClickPad).
I can edit by going to
Settings>Devices>Mouse & Touchpad>Additional Mouse Settings;
Clickpad Settings>SmartSense (settings button/gears), and changing the “Starting Zone.”
The problem with this, however, is that every time my computer shuts down, the ‘starting zone’ resets. Has anyone been able to change this setting and actually have permanence?
ge97aa
7 years ago
So, according to the article’s instructions, it would appear that Windows thinks I have a “normal” touchpad, but I don’t think that’s actually the case. My touchpad treats taps as clicks and other similar gesture nonsense (which incidentally no touchpad should EVER do – it leads to ENORMOUS numbers of false positives, and that’s what the BUTTONS beneath the touchpad are for, but I digress…).
Anyway, before some major Windows update about a week ago I had disabled all the tap-click and “advanced” gesture B.S. on the touchpad (don’t remember how). Since the update, those settings seem to have reverted (grrrrr…..) and I can no longer figure out how to disable them again. Any help?
I had a similar issue since the latest update. All my preferred settings for the touchpad seemed to have disappeared, and annoyingly no way to reconfigure it. Why does Microsoft feel as though it has to make these sorts of choices and decisions for us? Anyway, I found the device under Mouse settings…wasn’t labeled a touchpad (of course) but on my computer it was Asus Support Device. Settings>devices>mouse&touchpad>additional mouse options>Hardware tab. This is where the touchpad was located. I just disabled it entirely.
Might be able to find it through device manager, but the above ‘route’ worked for me.
Edith Reardon
7 years ago
from what i understand windows 10 does not support older touchpads, period. i can’t shut mine off and now i think something is effecting my caps on my keyboard. i will be looking at the maker of my laptop for other ideas as i can not shut off my touchpad. this is driving me nuts. my solution and expensive one, buy a newer computer. i’m sure window’s loves all the laptops, printers and other computer equipment that has to be replaced because windows will not support them. to the dump to the dump to the dump dump dump.
Dean
6 years ago
How do I increase the mouse pad touch sensitivity on Windows 10, so commands do not happen so easily when I simply brush my finger over the mouse pad while using it?
bill
6 years ago
Not clear how the double tap and drag is supposed to work. Is it supposed to stay in drag state until you click to cancel it? Asking because I just got a laptop with the new precision touchpad dialog and it behaves differently from my old laptop which had a precision touchpad but the old dialog, and the hardware vendor supplied dialog handled the rest. Trouble is the new behavior is unusable. I double tap to drag and then it just keeps dragging after i lift my finger.
Juuso
6 years ago
For me as the happy owner of a nice senior laptop (without the high resolution version touchpad) the only option was to install Synaptics touchpad drivers. All the above comments suggest that the tapping gesture is the major cause of difficulties and complaints. Windows enables it by default, though it should be enabled only for touchpad expert users. I know too many laptop owners who complaint they had to install an external mouse, because the touchpad is too impossible to use. Without the Synaptics drivers Windows 10 does not even allow the disabling of the tapping gesture.!!!!!
Thank you for sharing this information. I’m sure other readers will find it useful.
Annette
6 years ago
Too much time is wasted just figuring out the settings. Windows 7 was the best. Bring it back so we can spend time using the computer not setting it up.
Russell Brown
5 years ago
I’m still looking for the setting in Windows 10 that says “make the touchpad behave like an old two-button trackpad,” with check-boxes underneath for “Left click makes a tiny little noise, like a small button was pressed, not a giant clunk, like 10 square inches of real estate was just shoved in” and “Left click is a left click. Right click is a right click. It’s almost impossible to accidentally do one while trying to do the other.” Anybody know where this is located, ’cause I haven’t been able to find it. I can’t even find anybody that will sell me a decent trackpad that I can plug in to my so-called-wonderful-Windows-10 machine.
Moomie ASUS ux510uxk
5 years ago
If you have a precision ASUS touchpad which is too sensitive and cannot resolve it with the app settings then go to “Device Manager”. Click on “Human Interface Devices”. Click on “Asus Precision Touchpad”. Choose “Driver” Tab. Click “Update Driver”. Choose “Browse My Computer for Driver Software”. Choose “Let me pick from a list of drivers on my computer”. Choose “HID compliant touch pad”. Click “next”. Click “close”. Worked perfectly for me.
randall
5 years ago
still no info on touchscreen sensitivity??
jessica boakye
5 years ago
you saved my life thank you
Rob C.
4 years ago
Apparently I have a normal touchpad. I used to be able to configure it through asus smart gesture. Smart gesture is now gone and I can no longer do two finger scrolling. I don’t know when or how this happened but I am extremely disappointed with the situation.
linsuwillow
3 years ago
Even though mine is NOT a precision touchpad, here is the path I found to set MANY multifingered choices. Holding the lower left corner of the touchpad and using my right finger to move the cursor was ZOOMING the page. Now it is not; hurray!
Settings
Devices
Touchpad
Related Settings
Additional Settings
Mouse properties (yes for touchpad!:-)
far right tab for me was “Elan” my touchpad!
Options
Shen
3 years ago
Can anyone point me to how to customize the size/area of the corners? I do not like the half of the right lower corner of the touchpad to be right click. I would like to know how to set the area to only one-fourth of the corner. Has anyone looked into it?
Sebastian
3 years ago
I don’t understand. Windows says non precision touchpads have to finger tapping action as secondary click. Yet, it’s not true.
aprilia1k
2 years ago
Appreciate that you have weighed-in on the touchpad issues and also offered the help for folks needing to tweak theirs.
I found win-10’s latest support which you have helped with here as soon as I fired up my MSI GE 75 Raider, and after some repeated tweaking got it “as good as possible” with those settings.. I am going to have to hope that MSI is working on more refinements specific to this “precision touchpad” however.
Even on the lowest sensitivity – the touchpad is so sensitive, and relatively large, that it is very difficult to avoid making the tiniest incidental contact with palms (specifically beneath base of the thumb I think). I’m getting better at it but, the touchpad seems to “sense” that my palm is within a few mm of the edge and suddenly my mouse is dancing all over the screen – it is rage-inducing.
The other thing I encounter is that, even while typing (yes, I selected “hide mouse while typing”), the mouse will suddenly reposition while I am using VIM and I’ll find half a word, or sentence even, placed somewhere randomly within the document – as the mouse repositioned WHILE I WAS TYPING. Infuriating.
Just wanted to thank you and .. rant for a moment. I thought my Asus Strix was bad (the touchpad) but the MSI makes it very hard to have an rage-free experience – even when just typing a comment on digitalcitizen.life for xxxx!-sake.
Sorry to hear about your frustrating experience. Try to update the touchpad drivers from MSI’s support page: https://www.msi.com/Laptop/support/GE75-Raider-10SX
Maybe the latest version fixes some of the problems you are encountering.
I am trying to understand how to adjust my touchpad because it constantly zooms in and out, causes the cursor to jump to different places, and opens various unwanted dialogs and windows, when I only want it to move the cursor and NOTHING ELSE. Your instructions say this:
“In order to avoid this, Windows 10 allows you to set your touchpad to use a Short delay, Medium delay or a Long delay. Of course, if you don’t want to use this feature, you can also disable it by selecting No delay (always on).”
I cannot understand that. First, what does “in order to avoid this” refer to? Avoid what? Second, what does “use this feature” refer to? What feature? Third, my setting is on MEDIUM DELAY, but I do not know what how delay affects anything, so I don’t know whether I need longer delay or shorter delay, or no delay. Or maybe delay will not help my problem(s) at all. This computer is virtually unusable with Windows 10.
In order to avoid a situation when the cursor moved and you're typing in wrong places because you accidently touched the touchpad.
I am having the exact same problems! Also, my laptop screen keeps “flipping” from landscape to portrait, and the cursor is so eratic at that point it is nearly impossible to get it changed back to landscape. It is happening several times a day.
I am having the exact same issues and am ready to throw this surface pro 4 out the window. Many people are having a number of similar issues and the windows 10 options don’t do a great deal to correct them. The touchpad is just too twitchy. One thing is not mentioned, but it seems to me to be one of the main culprits in causing my grief. At the bottom of the touchpad are the left and right mouse buttons (buried under the pad). When you touch these areas to do a click, like to call up a right click menu, that area of the touchpad is part of the active surface to control the cursor position. If you are not EXTREMELY careful not to slide your thumb on that touchpad area, the cursor moves. If you have your mouse on high sensitivity and your screen on high resolution the level of frustration to not select the wrong thing is INSANE. As an example, I created a folder and had to rename it. I right clicked to get to the rename option, but when I tried to click rename (very carefully I might add), the selection instead clicked on delete and I deleted that directory. The directory was empty, so no big deal, but it happened so fast, I couldn’t even figure out what I just did. Making that area of the mouse pad active is just plain stupid and serves no other purpose than to frustrate. I have a Toshiba ultrahigh with a much smaller touchpad and real buttons. I can use my computer with the limited size touchpad. I can almost not deal with the difficulty of the surface pro touchpad. No one comments on this, instead looking for some way to correct things using settings. I believe this is a surface pro design flaw! BTW, turn your sensitivity DOWN to make the pad a bit more usable. I also made my cursor bigger and made my resolution a bit lower and now my thumb moving the cursor off where I want it to be is tolerable vs. intolerable. One final thing. A bunch of folks complain about the touchpad simply making the cursor completely jump around. I saw this myself in of all places the Microsoft store here in Chicago. That jittery thing is another issue and something Microsoft has to resolve because it makes for a touchpad experience that is just plain broken. Sorry if I sound frazzled, but I really wanted to like this machine!
I installed Windows 10. I had numerous problems that it took me over a month to repair but I have one remaining that I cannot fix. When I tap my touch pad in the upper right corner the current screen is minimized. When I tap in the lower right corner the screen closes. This is driving me crazy. How can I stop this? I cannot find a reference to it anywhere.
My laptop has a touchpad. I use a mouse to do all of my pointing. I had windows 7, and the touchpad was disabled, and all was well. Ever since I updated to windows 10, I can’t type a message for anything without the stupid track pad causing all kinds of havoc. All I want to do is disable the track pad, but since it’s apparently not a precision trackpad, it seems I don’t have that option. Anyone know how to simply turn it OFF?
Hi I don’t know a technical answer to your problem but an old school fix is to tape a credit type card over the track pad then you can type without problems the woman in my old office did this all the time and used a mouse when needed hope this helps
Ok, so here’s my deal. I like the pinch zoom but don’t like the “starting zone” that defines from which part of the touchpad the multifinger gestures (like pinch zoom) begin (HP Envy, W-10, Synaptics ClickPad).
I can edit by going to
Settings>Devices>Mouse & Touchpad>Additional Mouse Settings;
Clickpad Settings>SmartSense (settings button/gears), and changing the “Starting Zone.”
The problem with this, however, is that every time my computer shuts down, the ‘starting zone’ resets. Has anyone been able to change this setting and actually have permanence?
So, according to the article’s instructions, it would appear that Windows thinks I have a “normal” touchpad, but I don’t think that’s actually the case. My touchpad treats taps as clicks and other similar gesture nonsense (which incidentally no touchpad should EVER do – it leads to ENORMOUS numbers of false positives, and that’s what the BUTTONS beneath the touchpad are for, but I digress…).
Anyway, before some major Windows update about a week ago I had disabled all the tap-click and “advanced” gesture B.S. on the touchpad (don’t remember how). Since the update, those settings seem to have reverted (grrrrr…..) and I can no longer figure out how to disable them again. Any help?
I had a similar issue since the latest update. All my preferred settings for the touchpad seemed to have disappeared, and annoyingly no way to reconfigure it. Why does Microsoft feel as though it has to make these sorts of choices and decisions for us? Anyway, I found the device under Mouse settings…wasn’t labeled a touchpad (of course) but on my computer it was Asus Support Device. Settings>devices>mouse&touchpad>additional mouse options>Hardware tab. This is where the touchpad was located. I just disabled it entirely.
Might be able to find it through device manager, but the above ‘route’ worked for me.
from what i understand windows 10 does not support older touchpads, period. i can’t shut mine off and now i think something is effecting my caps on my keyboard. i will be looking at the maker of my laptop for other ideas as i can not shut off my touchpad. this is driving me nuts. my solution and expensive one, buy a newer computer. i’m sure window’s loves all the laptops, printers and other computer equipment that has to be replaced because windows will not support them. to the dump to the dump to the dump dump dump.
How do I increase the mouse pad touch sensitivity on Windows 10, so commands do not happen so easily when I simply brush my finger over the mouse pad while using it?
Not clear how the double tap and drag is supposed to work. Is it supposed to stay in drag state until you click to cancel it? Asking because I just got a laptop with the new precision touchpad dialog and it behaves differently from my old laptop which had a precision touchpad but the old dialog, and the hardware vendor supplied dialog handled the rest. Trouble is the new behavior is unusable. I double tap to drag and then it just keeps dragging after i lift my finger.
For me as the happy owner of a nice senior laptop (without the high resolution version touchpad) the only option was to install Synaptics touchpad drivers. All the above comments suggest that the tapping gesture is the major cause of difficulties and complaints. Windows enables it by default, though it should be enabled only for touchpad expert users. I know too many laptop owners who complaint they had to install an external mouse, because the touchpad is too impossible to use. Without the Synaptics drivers Windows 10 does not even allow the disabling of the tapping gesture.!!!!!
Thank you for sharing this information. I’m sure other readers will find it useful.
Thank you for sharing this information. I’m sure other readers will find it useful.
Too much time is wasted just figuring out the settings. Windows 7 was the best. Bring it back so we can spend time using the computer not setting it up.
I’m still looking for the setting in Windows 10 that says “make the touchpad behave like an old two-button trackpad,” with check-boxes underneath for “Left click makes a tiny little noise, like a small button was pressed, not a giant clunk, like 10 square inches of real estate was just shoved in” and “Left click is a left click. Right click is a right click. It’s almost impossible to accidentally do one while trying to do the other.” Anybody know where this is located, ’cause I haven’t been able to find it. I can’t even find anybody that will sell me a decent trackpad that I can plug in to my so-called-wonderful-Windows-10 machine.
If you have a precision ASUS touchpad which is too sensitive and cannot resolve it with the app settings then go to “Device Manager”. Click on “Human Interface Devices”. Click on “Asus Precision Touchpad”. Choose “Driver” Tab. Click “Update Driver”. Choose “Browse My Computer for Driver Software”. Choose “Let me pick from a list of drivers on my computer”. Choose “HID compliant touch pad”. Click “next”. Click “close”. Worked perfectly for me.
still no info on touchscreen sensitivity??
you saved my life thank you
Apparently I have a normal touchpad. I used to be able to configure it through asus smart gesture. Smart gesture is now gone and I can no longer do two finger scrolling. I don’t know when or how this happened but I am extremely disappointed with the situation.
Even though mine is NOT a precision touchpad, here is the path I found to set MANY multifingered choices. Holding the lower left corner of the touchpad and using my right finger to move the cursor was ZOOMING the page. Now it is not; hurray!
Settings
Devices
Touchpad
Related Settings
Additional Settings
Mouse properties (yes for touchpad!:-)
far right tab for me was “Elan” my touchpad!
Options
Can anyone point me to how to customize the size/area of the corners? I do not like the half of the right lower corner of the touchpad to be right click. I would like to know how to set the area to only one-fourth of the corner. Has anyone looked into it?
I don’t understand. Windows says non precision touchpads have to finger tapping action as secondary click. Yet, it’s not true.
Appreciate that you have weighed-in on the touchpad issues and also offered the help for folks needing to tweak theirs.
I found win-10’s latest support which you have helped with here as soon as I fired up my MSI GE 75 Raider, and after some repeated tweaking got it “as good as possible” with those settings.. I am going to have to hope that MSI is working on more refinements specific to this “precision touchpad” however.
Even on the lowest sensitivity – the touchpad is so sensitive, and relatively large, that it is very difficult to avoid making the tiniest incidental contact with palms (specifically beneath base of the thumb I think). I’m getting better at it but, the touchpad seems to “sense” that my palm is within a few mm of the edge and suddenly my mouse is dancing all over the screen – it is rage-inducing.
The other thing I encounter is that, even while typing (yes, I selected “hide mouse while typing”), the mouse will suddenly reposition while I am using VIM and I’ll find half a word, or sentence even, placed somewhere randomly within the document – as the mouse repositioned WHILE I WAS TYPING. Infuriating.
Just wanted to thank you and .. rant for a moment. I thought my Asus Strix was bad (the touchpad) but the MSI makes it very hard to have an rage-free experience – even when just typing a comment on digitalcitizen.life for xxxx!-sake.
Cheers!
aprilia1k
Sorry to hear about your frustrating experience. Try to update the touchpad drivers from MSI’s support page: https://www.msi.com/Laptop/support/GE75-Raider-10SX
Maybe the latest version fixes some of the problems you are encountering.